G'day! How's the weather there in the USA, anyway? We've set your currency to $USD, but if that's annoying/wrong, you can change it up the top there.

Here at Go-To:

We understand the importance of your privacy and your concerns about the security of your personal information.

 

RETURNS & REFUNDS

The Go-To Refund & Returns Policy

If for any reason you are not completely satisfied with your purchase we will find this unbelievable and send you many fancy bribes to change your mind.

 

Actually, sorry, our legal guys have said that's not good enough. Instead, we will give you a 30-day money-back guarantee from the time you receive the goods. Please email us at info@gotoskincare.com within that time if you are not satisfied with your purchase so that we can resolve any issues. Please note that the product not tasting very nice on your breakfast cereal will not be viewed as a legitimate reason for a refund.

 

We recommend that you return the product (and they will need to be returned) via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit and therefore we advise you insure your parcel. Go-To Skincare Pty Ltd will not be responsible for parcels lost or damaged in transit if you choose not to insure.

 

Please include your original order number (a string of numbers starting with GT, eg: GT1234567890) so we can track this back to your payment and issue any applicable refund.

 

Please post to:

PO Box 1722, Rozelle, NSW 2039

And be sure to draw a little smiley face somewhere on the parcel to make the postie's day.

 

 

TERMS OF USE

Who We Are

This website is operated by Go-To Skincare Pty Ltd ACN: 165 221 296

Your Agreement

Your use of this website means that you have agreed to the following terms of use. Please note we may change these terms of use at any time, without telling you. If we make a change, the next time you use this website will mean you agree to the amended terms of use.

Our Services

We are proud of what we have achieved and the reputation we have, so we'll do our best to prevent any delays or interruptions to the website, but we cannot promise that the website will be available at all times. We may stop the operation of part of the website or all of it, at any time and without telling you. However, we will not be responsible for any loss, cost, damage or liability that may arise as a result. We try to make sure the content on the website is accurate, but we do not guarantee this. The content is also general in nature and does not constitute advice in any way.

Some Dont's

You must not:

  1. use the website for anything that breaks the law or infringes someone else's rights;
  2. post or send any material via the website which harms anyone else or use the website to send unsolicited messages; and
  3. in any way tamper with the website or transmit any viruses via the website.

Intellectual Property

The content and design of this website is all subject to copyright, which we reserve and own (or use under licence from someone else). Your browser (by its usual operation) may make a temporary copy of the website, and that's fine by us. Also, to the extent we allow you to share parts of this website via social media, please feel free to do so. Other than that, you must not copy, adapt, store, transmit, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products or services on this website. If you wish to do any of these things, you must get our written permission first.

Third Party Links

This website may contain links to other websites which we do not control, so we're not responsible for the content of those websites. Although we would typically approve of the content contained in those links, we do not endorse, provide any warranty or take any responsibility for any aspect of those websites or their content. Those links are provided for convenience only and may not remain current and you use them entirely at your own risk.

Email communication

When you accept these terms and conditions we will automatically subscribe your email address to the Go-To member newsletter. This keeps you updated with new features, offers, promotions and partnerships. You can unsubscribe from this at any time of course.

Geolocation

This website uses Geolocation scripts to determine the country you're browsing from to provide a more customised experience. Your Geolocation data is not stored by our website.

Indemnity

We rely on you to comply with these terms of use, so if we suffer loss or damage or incur any costs because you breach these terms, you agree to indemnify us for those losses, damages and costs. You also indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of your use of the website.

Disclaimer

All material on the website is provided to you without warranties of any kind, including warranties of merchantability and fitness for purpose. We do not warrant that the website or the website server are free of viruses or any other harmful components.

Limitation of Liability

To the extent allowed by law, we exclude all liability to any person for loss or damage of any kind arising from or relating to the use of this website or the materials on this website. Where any law implies a warranty into these terms of use which may not be excluded, then to the extent the law allows us, our liability for breach of the warranty will, at our option, be limited to the supply of the goods or services again or (where applicable) repaired or replaced; or paying the cost of having them supplied again, repaired or replaced.

Applicable Law

These terms of use are governed by New South Wales law and if there's a dispute concerning these terms of use, the courts in New South Wales will determine the outcome.

Contact Us

If you have any questions relating to these terms of use, please contact us by emailing info@gotoskincare.com.

Charity Donation

$1 charity donations are non-refundable.

In the instance the $1 donation increases the total order cost over the free shipping threshold, free shipping will not be applied.

 

 

PRIVACY

Our Commitment

We understand the importance of your privacy and your concerns about the security of your personal information. So, we are committed to protecting any personal information about you that we hold. This is our privacy policy. It sets out how we generally manage your personal information and safeguard your privacy.

Personal information

Personal information is information that identifies you or could identify you. During your dealings with us, we may collect personal information such as:

  1. your name, address and contact details
  2. your interests in our products, services or events
  3. information about your dealings with us or anyone else
  4. any other information which we may need to promote our goods or services

If you give us information about another person, you should make sure that you are authorised to give us that information. You must also make sure to inform that person of who we are and that we may use and disclose their personal information in accordance with this our privacy policy.

Using our Website

We may collect personal information from you when you use our website. This information may be collected when you tell us about yourself, for example, by subscribing to us, completing an online form, entering details about our products or services, accepting an invitation from us or when you send us an email.

Cookies

This website uses cookies. It is a requirement of purchasing from this website that you allow your browser to accept cookies. We may use cookies to learn about how people use our website, what they are interested in and to help us make a better website. Like most other websites, we may automatically record details about any computer used to access the website such as the date and time of access, the IP address, domain name and details of the information accessed.

Use of information

We use your personal information to provide our products or services to you, to manage and account for our products or services, to improve our products or services, to manage our relationships with you and to provide you with information about our ideas, events or other products or services that may interest you. We may also use your personal information to provide you with information about other services offered by third parties which we think you may find interesting. If you would prefer not to receive this information, please contact us at info@gotoskincare.com. We will not disclose your personal information to any third parties without your consent, unless we are required to by law or to the extent we use third parties to capture or manage your personal information on our behalf.

Information security

We take reasonable steps to protect all information which we hold (including your personal information). We also take reasonable steps to hold information securely in electronic or physical form.

Changes to our privacy policy

Sometimes it will be necessary for us update and change our privacy policy. We reserve the right to change our privacy policy at any time. We may notify you about changes to our privacy policy by posting an updated version on our website.

Access to your information

You may request access at any time to personal information we hold about you by emailing us at info@gotoskincare.com. We will deal with all requests for access to personal information as quickly as possible but may charge you a fee where access is provided.

 

 

©2018 Go-To Skincare Pty Ltd All Rights Reserved